Clik here to view.
The manifesto of human-centric technology
A recent article in the TechRepublic blog suggests that the true legacy that Steve Jobs will leave behind was the shift toward humanising technology. The article is an interesting take on what Jobs...
View ArticleClik here to view.
Agile – When is the right time to go to users?
A UX colleague and friend of mine recently asked me, “when do you typically suggest the ‘right time’ to go to users is in an agile process”? No project really starts out from scratch. Typically, in...
View ArticleClik here to view.
ACS – 2012 An Agile Approach to Optimising our Digital Strategy
Today, the most popular way people prefer to make contact with organisations is online as customers embrace new digital channels. We needed to modernize our digital presence to take the conversation to...
View ArticleClik here to view.
A 2×4 Intranet Strategy: Delivering a Corporate Intranet in only 4 months
I was recently asked by a risk adverse organsisation to come up with a strategy for implementing their intranet in less than 6 months. Looming at the end of the financial year was the renewal of their...
View ArticleClik here to view.
The Unsubscribed – Designing for Conversion
Many small businesses focus exclusively on creating a web site with amazing graphics, beautiful imagery and classic typography. The visual aesthetic, though, is only one of many factors in conversion....
View ArticleClik here to view.
Designing for Mobile vs Desktop – what are the key differences?
Australians are now the largest users of smartphones in the world[1] with reports suggesting that up to 86% own a mobile internet-capable device [2]. However, as Jakob Nielsen’s 2009 study on mobile...
View ArticleClik here to view.
Focusing on User Tasks to Deliver a Better Customer Experience
On one of my recent projects, we were asked to deliver a new Information Architecture for a government website that reflected the depth and breath of its programs. A key challenge for this project was...
View ArticleClik here to view.
Beyond Lean UX: Making Enterprise Agility and Scrum more User-Centred
We get the best feedback from working software over documentation, says Alistair Cockburn when commenting recently on the Agile Manifesto. View on Prezi:...
View Article
